What is the Defence Employer Recognition Scheme?
The Defence Employer Recognition Scheme (ERS) encourages employers to support defence and inspire others to do the same. The scheme encompasses bronze, silver and gold awards for employer organisations that pledge, demonstrate or advocate support to defence and the armed forces community, and align their values with the Armed Forces Covenant.
WiFi SPARK was awarded Bronze for supporting the armed forces, including existing or prospective employees who are members of the community. WiFi SPARK promotes being armed forces-friendly and is open to employing reservists, armed forces veterans (including the wounded, injured and sick), cadet instructors and military spouses/partners.
Ian Lynch, Chief Operating Officer for WiFi SPARK comments:
“As an ex-serviceman, I am keenly aware of the capabilities and motivation that a person with military experience will bring to a role. These are qualities that are very attractive to WiFi SPARK, especially in the field service and installation sections of our operations department. I always look first to the technical regiments and divisions for potential new recruits into this area and have appointed some excellent engineers using the local Career Transition Partnership service.
WiFi SPARK is very proud to have signed the Armed Forces Covenant and to have been awarded a Bronze Award in the DERS. Being based in Exeter we are very close to many important military establishments such as the Royal Marines Commando Training Centre and HM Dockyard Devonport. HM Forces contribute a lot to the local economy so it is satisfying for us to be able to support the defence community in this way.”
WiFi SPARK team members
The Company currently employs six ex-service men and women, representing over 10% of its workforce.
Technical Support Engineer
Former Leading Hand Engineering Technician, Weapons Engineer in Communication and Information Systems – Serving 10 years.
Skills transferred: Motivated problem solver with an eye for detail, constant drive with an aptitude for identifying continuous improvement.
Highlights in WiFi SPARK: Documenting all 1st line helpdesk procedures helping the business gain ISO 9001 certification and training first line helpdesk engineers giving guidance and direction when needed.
Former Royal Engineer – Communications and Information Systems – Serving 13 years.
Skills transferred: Fibre and networking experience and technical understating of wireless solutions
Highlights in WiFi SPARK: Seeing the Country when travelling, meeting new people and the satisfying feeling after a completed project.
Service Engineer at WiFi SPARK
Former Communications Systems Operator in the Royal Signals - Serving 8 years.
Skills transferred: Problem solving, fault diagnosis, communication (written and verbal) and time management.
Highlights in WiFi SPARK: Variety of role, great team and using high grade equipment in installations.
Former Corporal in the Royal Air Force – Serving 12 years.
Skills transferred: Fault finding, documentation, working to deadlines and technical knowledge.
Highlights in WiFi SPARK: Performing varied tasks every day that utilise different skills and problem solving abilities and travelling all over the UK meeting new customers in various types of technical environments.
Former Royal Marine Commando- Serving 19 years.
Skills transferred: Technical knowledge, electrical and communications qualifications, leadership and teamwork.
Highlights in WiFi SPARK: Utilising skills and experiences from his military career and contributing to the continuing success of WiFi SPARK
Chief Operating Officer
Former Chief Petty Officer Weapons Engineer - Serving 14 years.
Skills transferred: IT maintenance, operational management, experience in service delivery and leading technical teams.
Highlights in WiFi SPARK: Leading the delivery of two of the Company’s largest and most successful projects at Queen Elizabeth Olympic Park and Chiltern Railways and building a team that continues to drive WiFi SPARK’s operational performance ever higher.
The future for WiFi SPARK
WiFi SPARK has been nominated for the Silver Award this year and will continue to support the work of the Armed Forces.