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WiFi SPARK Partner Boston Networks awarded £6m Framework to deliver Public WiFi for Renfrewshire Council & Partners

The award will pave the way for free Public WiFi in Paisley, Johnstone and Renfrew town centres, as well as other public buildings, and the temporary provision of WiFi to support major outdoor and indoor events.

Boston Networks has been awarded a £6 million-pound Framework Agreement to deliver Public WiFi connectivity for Renfrewshire Council and other leading public sector organisations in the Renfrewshire area.  The award will pave the way for free Public WiFi in Paisley, Johnstone and Renfrew town centres, as well as other public buildings, and the temporary provision of WiFi to support major outdoor and indoor events.

Renfrewshire Council awarded the Framework Agreement to Boston Networks for the supply and delivery of the Public Access WiFi platform and all associated services to meet the Council and Renfrewshire based Framework Partners current and future connectivity requirements.  The Council has committed £1 million in the programme with the remaining £5 million for partner investment.

The framework contract will allow Renfrewshire Council partners, including Renfrewshire Leisure, The University of West of ScotlandNHS Greater Glasgow & Clyde and West College Scotland, to utilise Boston Networks extensive WiFi service to extend coverage to both their indoor and outdoor locations throughout the area.

Working closely with Renfrewshire Council, Boston Networks will design and deliver a leading-edge, secure and fully managed wireless solution.  The ubiquitous, high performing and scalable Public WiFi service will be capable of extending into additional areas, as required, to deliver a seamless user experience both in-building and outdoor in town centres.

Regeneration & Digital Inclusion
Renfrewshire Council is commissioning the system to address a number of key strategic priorities including tackling poverty, improving digital inclusion and participation, regenerating town centres, stimulating employment and economic growth, and to cement Paisley’s position as a home of education.

Lack of affordable digital connectivity, as was highlighted in Renfrewshire Council’s Digital Participation Plan, is a key barrier for those disadvantaged by low income or disability.  The Public WiFi service will offer free internet access to anyone in Johnstone, Paisley and Renfrew town centres and will help to tackle digital exclusion.

User Experience
Working with technology partner, WiFi SPARK, Boston Networks will provide local residents, students and visitors with access to the Public WiFi service through a bespoke self-registration user experience portal.  The platform will allow users to quickly and easily access the internet and will allow Renfrewshire Council and the Framework Partners the opportunity to promote and advertise relevant local information to a wide range of users.

Furthermore, the Public WiFi platform will generate real time user data to assist the Council and Framework Partners with messaging, marketing and analytics.  The information can then be used to understand trends, statistics and usage patterns to support the ongoing improvement and development of the service.

Support & Maintenance
As well as the design and deployment of the Public WiFi service, Boston Networks will monitor all system elements to provide effective end user support, ensure 24/7 connectivity, deliver exceptional quality of service, and super-fast incident resolution.

Scott McEwan, Chief Executive, Boston Networks commented:

“We are delighted to be working with Renfrewshire Council to support their digital transformation strategy through the delivery of an enterprise grade Public WiFi service”.

“Our experienced team will fully utilise their expert technical knowledge to design and deliver a leading-edge Public WiFi solution to support the council’s key strategic priorities, such as improving digital inclusion and participation throughout the Renfrewshire area”.

“Renfrewshire Council is setting the standard high.  Their model will serve as an excellent example to other councils, who like Renfrewshire, will adopt digital technologies to deliver economic growth and transformation through the provision of digital public services”.

“The award is another significant milestone in our strategy to deliver reliable, enterprise grade, high speed WiFi to people, buildings, towns and cities throughout Scotland and the UK.”

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Rebecca Duffin is the Marketing Executive for WiFi SPARK and has a direct responsibility with the whole look and feel of the SPARK® brand.


Rebecca has been with the company since January 2012 and comes from a design background of Art, Photography and Digital Applications. Her core design framework rests with Adobe and she is responsible for the management of Sales & Marketing literature, promotional and social media management.


Rebecca is the main communications lead for both internal and external comms and she has a direct responsibility liaising with partners in the first and last stages of project implementation.